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With a ‘No Questions Asked’ return policy you can return purchases within 14 days of receiving your order or you can withdraw your purchase with the withdrawal from. The item and packaging must be complete, unused and undamaged.
- The item must be in its original package;
- Original tags and cards should not be removed and must be attached to the item;
- The original packaging must be returned in an envelope or box;
- Our return address must be clearly visible on the envelope or box. Please use the Returns Address Label supplied with your order;
- Fully complete the Returns form and enclose it within the package;
- The original packaging must be free of excessive tape, odd labels or any type of damage.
- Please note, SUMIKKO will NOT accept returned items that do not meet with these criteria.
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